01Provider Membership Fee
The organisation creates its account and pays the one-time/provider membership fee configured by the administrator. Until this payment is confirmed, the provider workflow remains restricted.
- Stripe or bank transfer
- Payment status recorded
- Admin approval for transfers
02Provider Application
The provider supplies company details, organisational profile, policies, quality procedures and supporting documents for review.
- Company and contact data
- Quality assurance evidence
- Complaints, accessibility and governance
03Provider Review & Approval
The accreditation team reviews the organisation. The decision can be approved, revision required or rejected, with a complete audit trail.
- Document review
- Internal notes
- Revision workflow
04Accreditation Package
Once approved, the provider purchases an accreditation package. The selected package determines trainer capacity, activity capacity and the accreditation validity window.
- Trainer allowance
- Activity allowance
- Validity period in days
05Activity Submission
The provider builds each activity individually with programme sessions, trainers, delivery format, duration, learning outcomes and supporting evidence.
- Session/programme builder
- Trainer qualification documents
- Evidence and learning materials
06Evidence & Reviewer Scoring
Assigned reviewers assess the submitted activity against the quality framework. Multiple reviewers can work independently with role-specific deadlines and comments.
- Scoring criteria
- Reviewer recommendations
- Consolidated quality score
07Revision or Accreditation Decision
If evidence is incomplete, the activity is returned for revision. When the required threshold and quality expectations are met, an accreditation record is issued.
- Revision required workflow
- Approval threshold
- Accreditation number
08Public Verification & Validity
Approved activities appear in the public register with a unique accreditation number. Validity is linked to the activity record and the active provider package window.
- QR verification
- Active/inactive status
- Package-expiry enforcement